FAQs

If you are a Silversurfers.com member you will need to create a new account and subscribe to join Silversurfers Club+.

You can use the same email address and username when you subscribe to Silversurfers Club+

If you have already subscribed to Silversurfers Club+ and are having problems logging in, try resetting your username or your password or email us at [email protected].

Silversurfers Club+ has a variety of content, masterclasses, Q&A’s sessions, puzzles, recipes, events and offers that you won’t find anywhere else.

Silversurfers Club+ is curated with the over 50’s in mind to bring you inspiring content to enjoy with like minded people.

Once you have registered your details and subscribed you’ll get unlimited access to all classes, offers and events. And with new events added every week there’ll always be something new to join. Get your first month free and then pay just £3.99 per month, or £39 a year. You can cancel anytime in ‘My Account’.

If you have any questions or suggestions about the club or queries about your membership, please contact [email protected]

You can cancel your subscription at any time, just go to ‘my account’ and follow the instructions to cancel. You will continue to have access until the end of your applicable billing period. You can cancel at any time, but no refunds are made for cancellation. Payments are non- refundable and there are no refunds for part used subscription periods.

Yes, we’re not making any changes to the way you access or interact with Silversurfers.com

We run regular feedback sessions through surveys, or one-to-one interviews so that we continue to bring you valuable content that entertains you and helps you to connect to other like minded people. If you have any comments, suggestions or feedback on Silversurfers Club+ you can let us know by emailing us at [email protected] or sign up to be a part of our next research panel here.

Most of our contributors are small businesses who are passionate about their area of expertise and sharing their knowledge. You can support them by joining their Masterclass or event.

If you are interested in becoming a contributor please click here to send us an email.

The best way to keep up to date with our events, discounts and offers is to keep checking back on the site, we will be updating it regularly. You can also  receive our email newsletter so you never miss out!

Everything within Silversurfers Club+ is included within your subscription so feel free to try as many Masterclasses as you like. Some classes may have limited availability so make sure you’re signed up to receive our email newsletter to be first in the know.

Some of our classes will offer kits for you to purchase to make participation more convenient, such as a recipe box for a cooking or baking lesson, or a kit for a crafting lesson. Buying a kit is optional, you can always use your own materials.